• 8221 Old Courthouse Road, Suite 102, Vienna, VA 22182
  • 703-734-1311
  • info@novalfac.com

General Insurance Information

Insurance coverage is a contract between you and your insurance company. We are not a party to this contract in most cases. You will be given the appropriate insurance claim forms. You will then send them into your insurance company. The insurance company will then mail you a check for the amount they cover for the provided service. We will not become involved in disputes between you and your insurance carrier regarding deductibles, co-payments, etc., other than to supply factual information as necessary. You are responsible for the timely payment of your account. Should your account become past due, you will be responsible for any finance charge or legal fees necessary to collect on this account. A fee of $50.00 will be assessed for all returned checks. Please note that missed appointment fees are $25.00 when we are not notified 24 hours prior to the appointment time.

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